Flourish Global Privacy Policy

Last Updated on December 26, 2023

1. Who We Are and Scope Of This Privacy Policy

Flourish is a net worth updating and tracking app which provides users the ability to log personal financial data, get useful financial insights out of the consistent data-recording activities and a place to see their net worth and all of their financial accounts in one place(“Services”).

This Global Privacy Policy (hereinafter “Privacy Policy”) is designed to provide customers, end users, and visitors with important information about the types of personal data Hangzhou Flourish Network Technology Co., Ltd and its affiliates (“Flourish,” “we,” “us,” “our”) collect from or about you and our practices for collecting, using, sharing, or processing of that data. Hangzhou Flourish Network Technology Co., Ltd is based in the People’s Republic of China.

This Privacy Policy addresses data collected by Flourish where we act as the controller or business, which includes data collected when you visit our webpage(s); visit our offices; register for or participate in our webinars, white-papers, or contests; communicate with us; and download, access, or otherwise use our Services. This Privacy Policy does not apply in situations where we process personal data on behalf of our customers as a processor or service provider. If our customer provides you with access to our Services, your use is subject to our customer’s privacy and security practices. For more information relating to our customer’s privacy practices or to exercise your rights, please contact the customer directly.

2. What Personal Data Do We Collect

At Flourish, we strive to limit the types and categories of personal data that is collected from and processed on behalf of our users to include only data which is necessary to achieve the purpose(s) for which it was collected. We do not use personal data for additional purpose(s) which are incompatible with their initial collection. In other words, we have measures and policies in place designed to ensure that we only collect and process data from our users that we believe is necessary to provide them with a world-class Service.

Data We Collect Directly From You

When you visit our website(s), interact with Flourish, or use our Services, you may provide us with the following categories of personal data:

• Customer Account Data. Your email is needed to validate, create, and use Flourish Services. However, you may also choose to provide identifiers such as first and last name or phone number to help maintain and support your account. Members of a Flourish Families Plan may also provide emails and names of other authorized users.
  • A Note Regarding Your Mobile Phone Number. You may provide us with your mobile phone number if you set up two-factor authentication and/or opt-in to our SMS account recovery feature. By opting in to SMS account recovery, you consent to receiving autodialed text messages, including SMS messages, that may be sent by or on behalf of Flourish at the mobile phone number you provide us. Message and data rates may apply.
• Billing Data. Flourish utilizes third-party payment processing providers to process payments made through our websites. Where required for regulatory, legal, tax compliance, or customer support purposes, we store partial payment information (such as the expiration date and last four digits of your credit card). Data that is maintained by our payment processors such as name, address, and phone number associated with a payment method may be accessed only by select individuals with role-based access, in a secure manner, under appropriate confidentiality obligations, and a legitimate need to know. Flourish does not maintain your complete credit card numbers, payment data or otherwise receive or store any billing data where payment is made for a Flourish subscription through the Google Play or Apple App Store.
• Customer Content. Any files, documents, or similar data that we maintain on your behalf, as well as any other information you may upload or input to your Flourish account in connection with your use of the Services, all of which is referred to as “Customer Content” in our terms of service.
• Webinars, Trainings, Contests, and Program Data. Data you provide to us when you create an account; request support or technical assistance; or register for any of our events, contests, webinars, white-papers and surveys. This typically includes, but is not necessarily limited to, identifiers and employer information, such as, first and last name, a valid email address, company name, job title, phone number, and location.
• Support and Correspondence. Data you provide to us when you communicate with us by email, posts to social media pages, or another method. We process this data to respond to you and in the normal course of our business operations. You may also provide audio or video data when we record sales or support calls.
• Feedback. Where you elect to provide us with feedback, which may include, but is not limited to, reviews or suggestions posted online (e.g., in social channels or review sites,) on app stores, made in connection with surveys, market research, etc., we may use any applicable personal data provided with the feedback to respond to you. We may also use feedback as described in the Terms of Service.

Data Automatically Collected When Using Our Websites Or Services

• Device and Usage Data (including Session, Location, and Usage data). When you visit our websites and use our Services, we receive data that you or others voluntarily enter, as well as data that is automatically logged by the website or Service (for example, hardware, equipment and devices used, IP addresses, location, language settings, operating system used, unique device identifiers, and other diagnostic, troubleshooting, crash, and bug reporting data). We utilize this data to provide, operate, support the use of, and improve our Services.
• Cookies and Similar Technologies. Where applicable, if we are permitted to place cookies or contact you for marketing purposes, we may also use your personal data for purposes that are consistent and compatible with the original purpose of collection under the same legal basis or where your consent has been given. We may also contact you where we have a legitimate business purpose to do so (e.g., if you are a current subscriber to one of our Services).